The Referral Process:
Contact the 1St Step Intake Clinician by phone for more information or to refer.
In Wellington and Dufferin County call: 519-821-2060, Ext. # 738
In Waterloo Region, call: 519-576-2333, Ext. #738.
The Assessment Process:
Within 48 hours of a referral, our Intake Clinician will conduct an initial screening by phone about individuals who are referred to us. Face to face assessments typically occur within 1 to 2 weeks. If an individual appears to meet the criteria for our services, then a psychiatric appointment is scheduled and individualized case management support begins.
If you refer someone who is not accepted into the program, one of our team members will contact you. Whenever possible we will suggest other services for the individual and help facilitate access.